Misspelled name on Cebu Pacific: What to do
8:49 AM
With all these low - cost airlines, we can't help but panic every time a cheap promotional airfare is announced. We rush to our PCs and fight our way into these airline websites. It can get frustrating at times.But as cliche as it may sound, good things definitely take time.
Finally, you got your Php 250 worth of domestic tickets. And now, you're feeling like Mario who beat the crap out of King Koopa and rescued the princess. It's more than satisfying; It's a case of monumental accomplishment.
Now, what will you feel if you realized that one of the names on the ticket is misspelled? Well, you can either whine all day and cry over spilt milk or you can easily call Cebu Pacific's hotline. Whatever suits you!
Here are the steps to rectify the error:
- Call Cebu Pacific on (02) 702 0888. Their friendly operators are always standing by to take your calls.
- Inform the representative that you made an error on one of the passengers' name on one of your bookings.
- Confirm your Booking Reference code, flight details, and names of the passengers.
- After the routine security check, they will inform you to send scanned valid ID's (preferably government issued ones) to cebnamechange@cebupacificair.com
- Subject: Name Correction/Booking Code/Flight date and time
Once done, wait for at least 24 hours before calling back to follow up. It's pretty simple and it's free. Thanks to Cebu Pacific Air!
16 comments
I hope this works out. Will be calling Cebu Pacific in their working hours tomorrow
ReplyDeleteVery Helpful, Just got misspelled today! Hope this works tom. :)
ReplyDeleteVery helpful, just got misspelled my client's name today..waiting for tommorow's responce
ReplyDeleteHello the hotline not answering how i change a letter for my misspelled
ReplyDeleteThe hotline is always busy. How can you assist me asap?
ReplyDeletePlease assist me asap. My flight is on March 9. I need to correct my surname.
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keep it up and give us good information
for more information Flight booking
I book a flight for Mr Feliciano Jr.and his last name is Maño. but intered the last name Maño and it was invalid . so i try to Mano instead. it should be maño but Im a little bit worried about it. can you assist and help me about this his flight is on april 4, sunday. 2021
ReplyDeleteYour blog is very Nice Its is Helpfull for all of us So I love Your all of Blog st helena whale shark diving
ReplyDeleteHello there staff can helping my problem my daughter princess lyca Bandada misspelled her one spelling instead e change into i we are flight no-5J464 I trying to contact (02)7020-888 but always wrong number ....thank you for helping...
ReplyDeleteHi there,is there anyone can help me? I input a mispelled Name in my booking,is it possible to change it as it it more than 24hours pass when I noticed it. Please help me out of this. Thanks in advance
ReplyDeleteHi,I encountered problem in the booking I made. I input a mispelled name in the ticket,is there any possible way to correct it as it's more than 24 hours pass since I booked it. Hope you can help me out of this. TIA
ReplyDeleteWe have the same problem for my niece :( Hope someone has advise here :(
DeleteThis comment has been removed by the author.
ReplyDeleteI entered my name correctly but checked the "No First Name" button by mistake! Now it's showing FNU (Last Name). I noticed the error immediately and tried updating the detail but it is showing grey and uneditable (the name part). I can't uncheck that stupid button as well.
ReplyDeleteAny way to contact their customer service? Hotline is not picking up.
It's only been 3 hours since I booked my ticket. I've been searching for ways to help correct this issue.
Delete